Cancellation or Refund Policy

Cancellation or Refund Policy:

we strive to provide our customers with the highest quality service and products. Due to the nature of our business and the personalized nature of our services, we do not typically offer refunds once an order has been placed or a service has been initiated.

However, we understand that unforeseen circumstances may arise, and we are committed to ensuring customer satisfaction. In the event that we are unable to fulfill our obligation or deliver on our agreed-upon service or product, we will review the situation on a case-by-case basis.

Refunds will only be provided if:

1. We are unable to deliver the agreed-upon service or product due to circumstances beyond our control.
2. The customer cancels the order before the service has been initiated, and no work has been performed.

In such cases where a refund is deemed appropriate, it will be processed promptly and subject to bank settlement times. Please note that any refund issued will be for the amount paid for the specific service or product in question and may be subject to deductions for any costs incurred up to the point of cancellation.

We appreciate your understanding of our cancellation and refund policy. If you have any questions or concerns, please don’t hesitate to contact us through our relevent / concerned product page.